GLOBAL REFUND POLICY

Last Updated: 1. Februar 2024

1. Digital Product Refund Policy

Thank you for choosing Addictive Sweets for your digital product needs. We strive to provide excellent service worldwide. Please read our refund policy carefully, as it applies to customers globally.

2. Refund Eligibility

Given the digital nature of our products, refunds are generally not offered. However, we recognize that unique situations may arise. Refund requests will be evaluated on a case-by-case basis, and we reserve the right to deny a refund if the request is deemed invalid.

3. Eligible Circumstances for Refund

Refund requests may be considered under the following conditions:

• Duplicate Purchase: If you accidentally purchased the same product more than once.
• Technical Issues: If you encounter technical difficulties preventing access or download, and our support team cannot resolve the problem.

4. Refund Process

To request a refund, please contact our customer support team at contact@addictive-sweets.com within 7 days of your purchase. Provide a detailed explanation of the issue, including relevant screenshots.

If your refund request is approved, we will process the refund to the original payment method within 10 days.

5. Exclusions

Refunds will not be provided in the following situations:

• Change of mind or personal preferences.
• Failure to read the product description or compatibility requirements.
• Unauthorized distribution or sharing of purchased products.

6. Contact Us

For questions or concerns about our refund policy, please contact us at contact@addictive-sweets.com.

7. Policy Changes

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

Addictive Sweets
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